by Cora Ethos | Jul 14, 2026 | Uncategorized
Workplace miscommunication is what happens when a message is sent but the wrong meaning lands, usually because of missing context, the wrong channel, or an assumption nobody checked. It’s expensive in ways that rarely show up on a report: rework, missed...
by Cora Ethos | Jul 14, 2026 | Communication
The same person can be crystal clear in a one-on-one and a disaster in a group email, because communication pitfalls are situational, not fixed traits. The trap lives in the context: what works face to face falls apart in writing, and what works in a meeting fails...
by Cora Ethos | Jul 14, 2026 | Communication
The HURIER model breaks listening into six active stages: Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding. Developed by communication researcher Judy Brownell, it treats listening not as one passive act but as a chain of skills, any of...
by Cora Ethos | Jul 14, 2026 | Leadership
The 10-80-10 principle says a leader should own the first 10 percent of a project and the last 10 percent, and hand off the middle 80 percent to their team. The front is where you set direction and standards; the end is where you review and refine; the vast middle is...
by Cora Ethos | Jul 14, 2026 | Communication
In sales, communication is the product before the product. Buyers rarely decide based on features; they decide based on whether they felt understood, whether the story made sense, and whether they trust the person across the table. The rep who listens better, frames...
